انتهت صلاحية هذا الإعلان الوظيفي
انتهت بتاريخ ١ أبريل ٢٠٢٦
وصف الوظيفة
This role is designed for a professional with robust account management skills, eager to drive customer satisfaction and foster long-term relationships. You will be part of a 100+ strong engineering company with big ambitions and a people-first mindset. This is for people who want more than a job—who want to build something special and aren’t afraid to get hands-on.
المسؤوليات
- Customer Satisfaction: Support customer satisfaction from the first project to deployment at scale.
- Communication: Lead communication with a set of key customers, understanding their needs and expectations.
- Deal Management: Prepare offers, negotiate, and close deals for any upsell at these key accounts.
- Representation: Represent the company, its products, services, and culture to customers and their partners.
- Strategic Development: Map and understand stakeholders at each customer to develop tactics and strategies.
- Internal Coordination: Interface internally with various departments to ensure customer needs are understood and prioritised.
- Proactive Improvement: Suggest improvements for products, operations, and services proactively.
المؤهلات
- Proven experience in account management, with a track record of supporting customer satisfaction and closing deals.
- Strong communication skills, with the ability to understand and meet customer needs.
- Experience in preparing offers and negotiating deals.
- Ability to represent the company professionally and build strong relationships with key stakeholders.
- Strategic thinking and the ability to develop and implement effective tactics.