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انتهت بتاريخ ١ أبريل ٢٠٢٦
Quality Assurance Specialist {Project Based}
وصف الوظيفة
We are looking for a Quality Assurance Specialist to develop, implement, and maintain quality processes across different teams in our organization. The QA Specialist will work closely with teams such as Growth & Marketing, Online and Offline Session Operations, LMS, Customer Experience (CX), and Content to establish standardized workflows.
المسؤوليات
- Develop and document standard operating procedures (SOPs) for each team
- Design quality control measures to ensure benchmarks are met
- Conduct regular quality audits to ensure compliance
- Monitor KPIs and quality metrics for continuous improvement
- Train team members on best practices and quality control measures
- Analyze process gaps and recommend solutions
المؤهلات
- Proven experience in quality assurance, process improvement, or operational strategy
- Strong process development and auditing skills
- Ability to analyze data and performance metrics
- 2+ years of experience in Quality Assurance, Process Improvement
- Background in marketing, operations, content, or customer experience is a plus