انتهت صلاحية هذا الإعلان الوظيفي
انتهت بتاريخ ٣٠ مارس ٢٠٢٦
وصف الوظيفة
Setup Operations - KSA Expansion. Riyadh, Kingdom of Saudi Arabia. AstroLabs is the Gulf’s leading business expansion platform, helping high-growth companies establish and grow in Saudi Arabia and the UAE. We’re looking for a proactive and professional Client Relations Specialist to join our Saudi Operations team! As the primary point of contact for our clients, you will represent AstroLabs’ commitment to excellence, ensuring that each client’s journey in Saudi Arabia is seamless, efficient, and positive.
المسؤوليات
- Act as the main point of contact for clients, ensuring a smooth and professional expansion journey
- Provide world-class customer service, offering clear, consistent, and proactive communication
- Track client progress, perform regular follow-ups, and address issues swiftly to maintain high satisfaction levels
- Schedule and facilitate General Managers’ (GMs) visits to Riyadh for visa-related activities
- Support corporate bank account opening by acting as the liaison between GMs and banks
- Issue Iqamas for GMs and assist with compliance-related activities
- Offer timely and relevant advice to managers and clients regarding changes in ministry regulations and processes
- Promote AstroLabs' other business growth services, including HR, PRO, and GRO services
- Build and maintain strong relationships with key service providers
- Accompany GMs to government entities such as MoC, MoL, MISA, and CoC
- Guide GMs through medical testing processes and assist with health insurance
- Provide live, on-the-ground support during critical steps of the setup process
- Issuing company incorporation documents, including MISA, AoA and CR
- Register companies with key government portals (GOSI, MoL, Qiwa, etc)
- Handle document notarization and attestation at MoFA, SBC, and MoJ
- Propose operational improvements to streamline the setup process
المؤهلات
- 2-3 years of experience in a client facing role
- Holds a Saudi Driver’s license and has a personal car
- Exceptional communication skills in English and Arabic
- Ability to manage multiple priorities with a client-first mindset
- A deep understanding of client needs and the Saudi business setup process
- Strong organizational skills with the ability to adapt to dynamic workflows
- A collaborative team player who thrives in a fast-paced, high-growth environment