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Customer Service Advocate
وصف الوظيفة
Carvana is seeking Customer Advocates to create memorable vehicle pickup experiences. The role involves helping customers with the Vending Machine experience, completing paperwork, and maintaining a clean driving record. The position offers merit-based pay increases and extensive professional development opportunities.
المسؤوليات
- Create a memorable pickup experience for customers at the Vending Machine
- Complete customer paperwork and document interactions in tracking system
- Perform physically demanding tasks like detailing vehicles
- Address customer questions or technical issues related to the vending process
- Work in both indoor and outdoor weather conditions
المؤهلات
- At least 2 years of customer-facing experience
- Ability to obtain a Notary license within 90 days
- Valid driver's license and clean driving record
- Must be at least 21 years of age
- Ability to lift/pull/push items of 50 lbs