انتهت صلاحية هذا الإعلان الوظيفي
انتهت بتاريخ ١ أبريل ٢٠٢٦
وصف الوظيفة
Responsible for managing shipment inquiries and complex trace requests. The advisor ensures customer satisfaction through prompt investigation, resolution, and follow-up on all requests and complaints.
المسؤوليات
- Manage shipment investigations in alignment with Network Trace Procedures
- Handle customer inquiries and complaints
- Coordinate with Service Desk teams
- Analyze root causes of repetitive service issues
المؤهلات
- Minimum 2 years of experience in customer service
- Diploma or equivalent educational qualification