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انتهت بتاريخ ٣٠ مارس ٢٠٢٦
وصف الوظيفة
Riyadh Marriott Hotel is looking for a Sales Executive. You will resolve guest calls and requests using sales techniques that maximize revenue while maintaining loyalty. The role includes up-selling, promoting brand awareness, processing reservation requests, and performing general office duties to support Sales & Marketing. You will also assist management in training employees and serving as a role model.
المسؤوليات
- Contact appropriate department as necessary to resolve guest calls, requests, or problems.
- Use sales techniques that maximize revenue, including up-selling.
- Determine and give complimentaries to guests for their patronage.
- Promote awareness of brand image internally and externally.
- Process requests for redeeming Marriott Rewards points.
- Process all reservation requests, changes, and cancellations.
- Enter Marriott Rewards information into software when taking guest reservations.
- Answer, record, and process guest calls and concerns.
- Perform general office duties such as filing, emailing, and typing.
- Assist management in training and motivating employees.
- Prepare and review written documents accurately and completely.
- Monitor performance of others to ensure adherence to quality expectations.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
المؤهلات
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None