انتهت صلاحية هذا الإعلان الوظيفي
انتهت بتاريخ ١٠ أبريل ٢٠٢٦
وصف الوظيفة
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
المسؤوليات
- Achieve positive outcomes from Guest queries
- Receiving calls and transferring calls
- Handling guest wake up calls
- Registering guest requests and room defects
- Following up on guest requests
- Ensure an efficient reception experience
- Maximize room occupancy and use up-selling techniques
المؤهلات
- Previous experience in a customer-focused industry