انتهت صلاحية هذا الإعلان الوظيفي
انتهت بتاريخ ١ أبريل ٢٠٢٦
Guest Experience Supervisor
وصف الوظيفة
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Ensure rates match market codes, document exceptions. Supply guests with directions and property information. Accommodate guest requests and follow up to ensure satisfaction.
المسؤوليات
- Process guest check-ins and verify identity and payment
- Ensure rates match market codes and document exceptions
- Complete cashier and closing reports
- Accommodate guest requests and follow up
- Assist management in training, evaluating, counseling, and coaching employees
- Welcome and acknowledge guests; anticipate and address service needs
المؤهلات
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- At least 1 year of supervisory experience