انتهت صلاحية هذا الإعلان الوظيفي
انتهت بتاريخ ١ أبريل ٢٠٢٦
وصف الوظيفة
StockRx is digitising supplier paperwork, automates repetitive, time-consuming tasks, and provides actionable financial insights so pharmacies can buy smarter and manage their stock effectively. We’re scaling fast across the UK’s 13,000 pharmacies and are looking for an Operations Lead to make sure every one of our customers has a brilliant end-to-end experience.
المسؤوليات
- Drive the activation of individual pharmacy sites, managing account generation and technical setup
- Lead training sessions for new and existing users
- Create and continuously improve training materials, guides, and documentation
- Manage chat support for pharmacy sites
- Act as the bridge between the customer and the product team
- Maintain a customer-first approach
- Identify inefficiencies in workflows and lead initiatives to streamline processes
- Work cross-functionally to implement systems and processes that support scale
المؤهلات
- 1–3 years in Operations, Customer Success, or an analytical role in a startup, SaaS, or tech-enabled business
- Exposure to onboarding or customer success in a B2B/SaaS environment
- Excellent written and verbal communication
- A systems thinker who connects the dots between customer issues, data flows, and internal processes