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انتهت بتاريخ ١ أبريل ٢٠٢٦
Collections Supervisor
وصف الوظيفة
Reporting to the MENA Divisional Finance Head, the Collections Supervisor is responsible for managing and overseeing daily collection activities within the Western Region (Jeddah/Makkah). The role focuses on improving debt recovery, implementing effective strategies, and ensuring compliance with laws and company policies to optimize cash flow.
المسؤوليات
- Develop, implement, and monitor collection strategies and policies
- Supervise daily collection activities and ensure timely follow-up on outstanding accounts
- Ensure all collection activities comply with local laws and company policies
- Handle escalated and complex customer accounts, disputes, and overdue balances
- Prepare and present regular collection performance reports to management
- Coordinate with Sales, Branch, and Channel Managers to resolve customer issues
- Conduct regular customer visits for collection follow-up
- Support branch operations and commercial teams in achieving collection targets
- Assist the legal team in managing complex overdue accounts
- Monitor aging reports, reconciliations, and collection KPIs
المؤهلات
- Bachelor’s Degree (Finance, Accounting, Business Administration, or related field preferred)
- FMCG commercial experience is preferred