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Customer Success Manager

Riyadh
Google Cloud PlatformSalesforceCustomer SuccessProblem Solving

وصف الوظيفة

The Customer Success Manager supports the execution of CNTXT’s framework across SMB and commercial customer segments. This role focuses on customer onboarding, adoption enablement, and cloud cost optimization basics.

المسؤوليات

  • Support onboarding and adoption activities for customers
  • Conduct check-ins and guide customers through foundational cloud practices
  • Assist in preparing QBR materials and success plans
  • Update Salesforce records and customer health metrics
  • Coordinate with Support and Delivery for customer requests

المؤهلات

  • Bachelor’s degree in Computer Science, Information Systems, or Business
  • 1–3 years of experience in customer-facing roles
  • Exposure to cloud technologies, GCP preferred
  • Excellent English and Arabic skills

معلومات الوظيفة

تم النشر

٢٨ فبراير ٢٠٢٦

الحالة

منتهية الصلاحية