انتهت صلاحية هذا الإعلان الوظيفي
انتهت بتاريخ ١ أبريل ٢٠٢٦
Customer Engagement Lead
Finance and business acumenStrategic and Operational Business/Marketing PlanningMarketing, Customer and Competitor InsightMarketing ExecutionData analysis, interpretation and communicationsPerformance and Program MetricsMatrix leadershipInfluencing stakeholdersInterpersonal skillsPeople managementCoaching and development
وصف الوظيفة
The Customer Engagement Lead is responsible for supervising operations of the FF, including hiring, coaching and developing Sales managers in order to reach and exceed sales targets. Plans, organizes and monitors activities/projects to maximize the business potential of the FF. Recognizes and responds to customer needs. Encourages cooperation and communicates with all members of cross functional teams. Accomplishment of these goals must comply with all terms and conditions of Corporate Policies and Procedures, while conducting all job related activities with integrity and adherence to Pfizer’s high standards of business conduct.
المسؤوليات
- Develop and implement the sales strategy and Field Force (FF) business plans
- Achieve and exceed sales targets by motivating the FF and collaborating effectively with cross‑functional teams
- Plan, organize, and monitor activities to ensure timely achievement of objectives
- Monitor and analyze product performance and sales results
- Prepare and submit periodic sales reports outlining sales volume and potential growth
- Control expenditures in line with approved budgets
- Effectively coach Sales Managers and work in the field with direct reports
- Create and maintain individual development plans for direct reports
- Actively participate with Egypt LT and ELT to build robust talent and succession plans
- Interview, select, and onboard Field Force employees
- Actively participate in the country revenue forecasting process and operating plan cycles
- Collaborate with GSC colleagues to provide accurate revenue and volume forecasts
- Proactively propose incentive plans in collaboration with cross‑functional teams
- Design and assign territories to enhance FF efficiency
- Maintain strong technical expertise, including deep product and competitive knowledge
- Study and analyze market trends and competitive dynamics
- Develop and maintain strong relationships with Key Opinion Leaders (KOLs)
- Maintain effective communication across Field Force members and cross‑functional teams
- Ensure full compliance with all Pfizer policies and procedures
المؤهلات
- 12 plus years of pharmaceutical experience
- Minimum 4 years people management experience
- Bachelor’s Degree; Master's degree or MBA desired
- Knowledge of healthcare environment and Therapeutic areas
- Proficient in written and spoken English