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Receptionist
وصف الوظيفة
We are seeking a friendly, professional, and customer-oriented Receptionist with a hospitality background to join our Front Office team. The ideal candidate will be the first point of contact for guests, ensuring a warm welcome and a smooth check-in and check-out experience.
المسؤوليات
- Greet and welcome guests professionally
- Handle guest check-ins and check-outs efficiently
- Manage reservations, room assignments, and billing procedures
- Respond promptly to guest inquiries (person, phone, email)
- Coordinate with other departments (Housekeeping, Maintenance, F&B)
- Handle guest complaints or requests with professionalism
- Maintain accurate records and ensure compliance with Qatar Municipality regulations
المؤهلات
- Bachelor’s degree or diploma in Hospitality Management
- Minimum 2 years experience as a receptionist in a hotel or serviced apartment
- Proficiency in hotel management software (Opera, IDS, or equivalent)
- Well-groomed, professional appearance
- Fluency in English (Arabic or additional languages is an advantage)