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Customer Service Administrative
وصف الوظيفة
We are seeking a highly organized and customer-focused Customer Service Administrative professional to support both customer service operations and administrative functions in a fully remote environment.
المسؤوليات
- Respond to customer inquiries via phone, email, and chat
- Process customer requests including orders, returns, and refunds
- Maintain and update customer records within CRM
- Prepare administrative reports
- Coordinate with internal departments
المؤهلات
- High school diploma or equivalent required
- One to three years of experience in customer service, administrative support, or a related role