Female Spa Receptionist

Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, process guest payments, and obtain payment authorization. Notify Engineering of maintenance and repair needs. Maintain cleanliness and professional appearance, follow company policies, and protect company assets. Communicate with guests and colleagues using professional language. Physical requirements include standing, sitting, or walking for extended periods and lifting objects up to 10 pounds.