انتهت صلاحية هذا الإعلان الوظيفي
انتهت بتاريخ ٣٠ مارس ٢٠٢٦
وصف الوظيفة
To observe guests’ personal preferences and habits and to anticipate their needs using the utmost discretion. Be the link between the guest and the hotel; oversee the guest needs during his/her stay and help the guest with reservations, special requests, room and hotel orientation, bag packing and unpacking, laundry, shoeshine, etc. Be responsible for gathering preferences and information so the guest recognition is ensured for his/her next visits; keep a critical eye on room cleanliness and pantries and have a thorough knowledge on the functioning of room features, hotel facilities and equipment. Maintain Rosewood high standards of service and hospitality at all times.
المسؤوليات
- Provide a courteous, professional, efficient, and flexible service at all times
- Check in the guest in the commodity of their suite
- Offer suite orientation to the arrival guests
- Maintain guest room and wardrobe in a neat and tidy fashion
- Polish the guest shoes as per the set standards
- Coordinate with the front desk for speed check-in & check-out
- Inform the housekeeping department of the time desired for the daily cleaning and turn-down service
- Assist in arranging medical assistance when needed
- Be the main contact for guests and the hotel during suite receptions and dinner parties