انتهت صلاحية هذا الإعلان الوظيفي
انتهت بتاريخ ١ أبريل ٢٠٢٦
وصف الوظيفة
Role: Call Centre Agent. Type: Outsourced Client. Industry: Retail. Contract Duration: Long term. Handle inbound and outbound calls professionally and courteously to understand customer needs and provide accurate information or solutions.
المسؤوليات
- Handle inbound and outbound calls professionally
- Understand customer needs and provide information
- Resolve complaints and escalate complex issues
- Maintain call records and customer details in CRM
- Meet daily/weekly call quality and productivity targets
- Follow company scripts and compliance guidelines
المؤهلات
- High school graduate / Bachelor’s degree preferred
- Prior call center or customer service experience is an advantage