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انتهت بتاريخ ١ مايو ٢٠٢٦

Senior Customer Success Manager (Remote from Saudi Arabia)

عن بعدعن بعد
Salesforce CRMexecutive communicationpresentation skillsnegotiationproblem-solvinganalytical thinking

وصف الوظيفة

In this role, you will take ownership of strategic customer relationships, ensuring long-term satisfaction, retention, and growth across a portfolio of high-impact accounts. You will act as a trusted advisor, guiding clients through onboarding, adoption, and ongoing optimization while delivering measurable business value. Operating in a fast-paced, high-ownership environment, you will collaborate closely with Sales, Product, Enablement, and Support teams.

المسؤوليات

  • Lead onboarding, training, and adoption initiatives
  • Build strong executive-level relationships
  • Develop deep product and technical expertise
  • Conduct regular customer touchpoints and quarterly business reviews
  • Identify and execute upsell and expansion opportunities

المؤهلات

  • Minimum 5 years of experience in Senior Customer Success roles within B2B SaaS environments
  • Proven success managing enterprise portfolios exceeding $3M in ARR

معلومات الوظيفة

تم النشر

٢ مارس ٢٠٢٦

الحالة

منتهية الصلاحية