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Customer Offerings & Planning Executive | Al- Futtaim Automotive | CJDR
وصف الوظيفة
We are looking for a highly skilled MIS Executive / Business Analyst to support our National Aftersales operations by ensuring seamless system performance, accurate master data management, and resolution of SAP related service centre issues. In this critical frontline support role, you will help drive operational efficiency, faster processes, and smooth invoicing by maintaining and improving Aftersales systems and data.
المسؤوليات
- Provide day to day support to Aftersales service staff by resolving system related queries and SAP issues
- Collaborate with cross functional teams including Aftersales, Finance, and IT
- Maintain SAP master data and backend tables
- Manage PDI package creation and troubleshoot package related issues
- Support the appointment and time clocking system
- Reduce WIP by ensuring timely resolution of front end system issues
- Contribute to successful invoicing by enabling smooth system operations
المؤهلات
- Graduate or Diploma holder (automotive background preferred)