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Senior Administrator - Field Services
وصف الوظيفة
Field Services support Engineers' primary responsibility is to provide support to an organization's IT systems to help them meet their business goals. As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. This role also involves hands & feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries.
المسؤوليات
- Provide support to organization's IT systems
- Assemble and install client desktop computers
- Assist end-user in securing hardware
- Support daily technical support activities for computers & all other end point devices
- Update the support ticket with the progress
- Set up and test desktop computer peripherals
- Perform system changes adhered to organizational policies
- Conduct remote desktop troubleshooting
- Maintain technical documentation
المؤهلات
- Any Graduate
- Microsoft 365 Certified | Modern Desktop Administrator Associate