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انتهت بتاريخ ٢٧ مارس ٢٠٢٦
Client Advisor, Mall of The Emirates, Emirati Only (Full-Time/Part-Time)
وصف الوظيفة
Burberry is looking for passionate Emirati Client Advisors to join our Mall of The Emirates store. As a Client Advisor at Burberry, you will build meaningful relationships with clients, celebrate their milestones, and create personalised experiences that uphold the very best of Burberry’s luxury standards. You’ll be part of a team driving our Burberry Forward strategy, combining service excellence with commercial success.
المسؤوليات
- Create and maintain strong relationships with clients through personalised attention and regular follow-ups
- Acquire and retain clients to grow your own and the store’s client book
- Conduct private appointments to drive loyalty, repeat business, and incremental sales
- Understand client preferences to support styling, wardrobe curation, and cross-selling
- Celebrate key client milestones to strengthen engagement and retention
- Maintain accurate client records and ensure exceptional client experience
- Achieve individual and store sales targets and commercial KPIs
- Deliver a luxury service experience using your knowledge of Burberry’s fashion, products, and heritage
- Guide clients through the full Burberry journey
- Provide efficient after-sales service to foster long-term loyalty
- Support store operations including stock management, replenishment, and visual merchandising
- Contribute to a collaborative, inspiring team culture
المؤهلات
- Minimum 2 years in a client-focused role, ideally in luxury retail
- Proven track record in exceeding sales targets and delivering personalised client experiences
- Fluent in Arabic; English proficiency is desirable
- Strong understanding of retail operations, product knowledge, and competitor landscape