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Guest Services Supervisor
وصف الوظيفة
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools. Monitor dining rooms for seating availability and safety.
المسؤوليات
- Inspect grooming and attire of staff
- Complete opening and closing duties
- Inspect storage areas for organization and cleanliness
- Monitor dining rooms for seating availability
- Assist management in hiring, training, and scheduling
- Follow safety and security policies
- Anticipate and address guests’ service needs
- Support team to reach common goals
المؤهلات
- High school diploma or G.E.D. equivalent.
- At least 2 years of related work experience.
- At least 1 year of supervisory experience.