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انتهت بتاريخ ٩ أبريل ٢٠٢٦
Digital Impact Associate, GS6, Amman, Jordan Country Office, MENA
وصف الوظيفة
Digital Impact Associates perform a full range of procedural activities in support of ICT to ensure effective communication with client departments and efficient provision of support to other ICT staff.
المسؤوليات
- Providing first-level support including receiving, processing and logging service requests
- Managing lifecycle of ICT incidents assigned in service management tool
- Providing support in conferencing with ICT and audiovisual equipment
- Maintaining ICT inventory, manuals and other documentation
- Installing/upgrading, configuring and maintaining systems and equipment
- Providing direct support during cybersecurity incidents
- Identifying sensitive data and supporting access controls
- Supporting organizational cybersecurity awareness
المؤهلات
- Completion of Secondary education is required
- At least 6 years of relevant work experience in information technology