انتهت صلاحية هذا الإعلان الوظيفي

انتهت بتاريخ ١ أبريل ٢٠٢٦

Hotels Operations Executive

Cairo
Customer serviceReservation managementBusiness EnglishProblem-solvingAttention to detail

وصف الوظيفة

Ensure smooth booking experiences by managing client inquiries, resolving operational issues, and coordinating with suppliers and internal teams. Manage hotel reservations, booking changes, cancellations, and refunds while maintaining high service quality.

المسؤوليات

  • Respond to customer inquiries via calls and emails
  • Handle hotel reservations, changes, cancellations, and refunds
  • Manage high-value bookings and provide daily updates
  • Resolve travel-related problems and complaints
  • Coordinate with suppliers to resolve booking issues
  • Support Contracting & Business Development teams

المؤهلات

  • Bachelor’s degree in Tourism Studies, Hospitality Management, or Business
  • Fluency in English is a must
  • 1–3 years in hotel reservations, OTA/TA/wholesale operations, or customer service

معلومات الوظيفة

تم النشر

٣١ يناير ٢٠٢٦

الحالة

منتهية الصلاحية