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انتهت بتاريخ ٣٠ مارس ٢٠٢٦
Associate Service Specialist
وصف الوظيفة
The Service Field Engineer is responsible for the execution of the repair and maintenance work as agreed with the customer. He/she is responsible for customer satisfaction in the assigned market, is technical accountable and works independently or together with ASP to address customer requests in an efficient and professional manner.
المسؤوليات
- Makes a risk assessment for every task
- Reports matters related to Safety, Health and Environment
- Disassembles, inspects, trouble-shoots, repair and replace parts, reassemble pumps, pump systems and accessories in a field service
- Advises the customer about shortcomings in the total system
- Assists his/her manager by identifying and providing solutions for service and warranty matters
- Prepares clear and complete service reports
- Registers the identified product quality issues in the systems
- Assists in project execution – installation support, commissioning etc.
- Executes the agreed maintenance services and SLA for service agreements
- Provides feedback of relevant information to the respective stakeholders
- Prepares inputs for quoting out-of-warranty repairs
- Collects installed base information
المؤهلات
- Technical education knowledge of electrical/mechanical engineering
- 1 years of work experience in the industry or comparable environment