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French-Speaking Customer Support Specialist

عن بعددوام كاملعن بعد
GorgiasZendeskShopifyE-CommerceCRM

وصف الوظيفة

As a Customer Support Specialist, you will serve as the first point of contact for our French-speaking customers. You will handle inquiries via inbound calls, live chat, and email, ensuring that every customer interaction is prompt, clear, and helpful.

المسؤوليات

  • Deliver outstanding support in both French and English through voice and chat
  • Troubleshoot and resolve customer issues with professionalism and urgency
  • Build strong relationships by personalizing each interaction
  • Share customer feedback and insights

المؤهلات

  • 1+ year of remote/online experience in customer service or a similar role
  • Excellent written and verbal communication skills
  • Fluent in French and English
  • Personal computer or laptop with a minimum i5 processor

معلومات الوظيفة

تم النشر

٣ فبراير ٢٠٢٦

مستوى الخبرة

entry level

الحالة

منتهية الصلاحية