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ADMINISTRATIVE ASSISTANT
وصف الوظيفة
Responsible for the daily administrative support for the Federal Independent Dispute Resolution Entity (IDRE) review process operations as well as project support. This position is 100% remote, offering the flexibility to work from anywhere in the United States while collaborating with a nationwide team.
المسؤوليات
- Assume administrative responsibilities for IDRE operations
- Data entry and documentation management in Federal portals
- Communicate with providers and payers regarding claim statuses
- Ensure proper IDRE case tracking
- Monitor emails and follow up to ensure timely case progression
- Respond to customer email and phone inquiries
- Generate and send correspondence using templates
- Develop tracking spreadsheets
المؤهلات
- Associates Degree or equivalent
- Minimum two years’ experience in an administrative support position
- Ability to stay on task and complete duties by assigned deadlines
- Knowledge of medical terminology a plus
- Proficient in Microsoft Office Suite
- Visio experience preferred