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انتهت بتاريخ ٣ أبريل ٢٠٢٦
Junior Service Desk & IT Support Officer
وصف الوظيفة
Multilane is adding an IT teammate to strengthen frontline support. You will be responsible for receiving and resolving incidents through the Service Desk, troubleshooting hardware/software issues, and maintaining company computer systems.
المسؤوليات
- Receive, log, categorize, and resolve incidents/requests through the Service Desk.
- Troubleshoot hardware/software issues in person and remotely.
- Provision and maintain user access (accounts, email).
- Setup and configure laptops, desktops, and printers.
- Monitor and maintain company computer systems.
- Document and standardize fixes.
المؤهلات
- Bachelor’s degree in IT, Computer Science, or related discipline.
- 1–2 years of experience.