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Reservations Agent

Dammam
Customer ServiceTelephone EtiquetteProfessional Communication

وصف الوظيفة

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests.

المسؤوليات

  • Process all reservation requests, changes, and cancellations
  • Identify guest reservation needs and determine appropriate room type
  • Explain guarantee and special rate policies
  • Answer questions about property facilities and services
  • Input and access data in reservation system

المؤهلات

  • High school diploma or G.E.D. equivalent

معلومات الوظيفة

تم النشر

٣ فبراير ٢٠٢٦

مستوى الخبرة

entry level

الحالة

منتهية الصلاحية