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انتهت بتاريخ ٢٧ مارس ٢٠٢٦
BYD Product Specialist - Mall of the Emirates
وصف الوظيفة
In this role, you’ll bring BYD’s purpose to life on the ground, turning curiosity into real understanding, guiding & educating customers through their first EV journey, and shaping the way they experience our brand. You’ll create memorable, high-impact customer experiences that turn curiosity into loyalty. From the first “hello” to the moment they drive off in their new EV (and long after), you’ll be the trusted guide who brings BYD’s technology, sustainability vision, and premium brand values to life.
المسؤوليات
- Become the face of BYD’s retail experience elevating every customer interaction into a premium, personalized journey
- Guide customers through the EV world with confidence: tech walkthroughs, immersive test drives, ownership insights, and everything in between
- Drive sales through connection, storytelling, and proactive engagement supported by precise CRM tracking and disciplined pipeline management
- Curate the in-store and pop-up environment so every display, touchpoint, and brand moment reflects BYD’s luxury-tech DNA
- Stay ahead of the EV landscape with deep product knowledge and translate it into clear, compelling customer education
- Work hand-in-hand with marketing, operations, and aftersales to deliver a seamless, frictionless experience
- Support key events, activations, and handovers to ensure every customer touchpoint feels smooth, intentional, and premium
المؤهلات
- A proactive, customer-obsessed mindset: adaptable, self-driven, ethical, and committed to growing within BYD
- Strong communication and interpersonal skills, with fluency in English
- Proven sales or CX experience (ideally 2+ years in mid-luxury retail, hospitality, F&B)
- Confidence in presenting and guiding customers through high-consideration purchases
- Tech-savvy and comfortable using CRM + Microsoft Office
- Valid UAE driving license