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انتهت بتاريخ ١ أبريل ٢٠٢٦
Customer Service Supervisor
وصف الوظيفة
Oversee customer service operations within a cafe environment. Mentor a team of representatives and ensure customer needs are exceeded.
المسؤوليات
- Supervise daily operations and team interactions using CRM.
- Develop training programs for new hires.
- Monitor and analyze performance metrics.
- Resolve customer complaints.
- Generate reports on feedback and service performance.