انتهت صلاحية هذا الإعلان الوظيفي
انتهت بتاريخ ٥ أبريل ٢٠٢٦
وصف الوظيفة
Lead and enhance the customer experience across all touchpoints. Design service processes and build a team to deliver excellence at scale.
المسؤوليات
- Own end-to-end customer experience strategy
- Manage customer service operations
- Develop CX frameworks and KPIs
- Implement VOC programs
- Train and mentor customer-facing teams
المؤهلات
- Bachelor's/Masters degree in Business/Marketing
- 10–12 years experience