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Key Account Manager (North/Center of Italy)
وصف الوظيفة
RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. As a Key Account Manager you will play a pivotal role in maintaining and developing the relationships with our clients and consolidating our presence on the local market along with expanding our client base along.
المسؤوليات
- Expand and consolidate presence in the assigned territory
- Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance
- Collaborate with the sales team to identify and grow opportunities within the territory
- Follow-up with existing and new partners in order to provide system training
- Position the brand within the travel trade through ongoing product presentations and networking events
- Address incident issues, ensuring partners support
- Payments control: oversee and ensure accuracy in transaction processing
- Spend approximately 40% of your working time on business trips
- Provide market & competitive environment analysis
- Provide regular comprehensive reporting through CRM and internal systems
- Maximize and develop API deals with the potential and existing partners
المؤهلات
- Minimum of 2 year of successful experience in the full sales life cycle with a focus on business development and account management of B2B companies
- Experience within the travel, IT, or e-commerce industries would be a plus
- Fluent in Italian and English
- Up to 50% of travel time may be required
- Used to data-driven decision-making, metrics-driven and good with numbers, Excel, and dashboards
- Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer
- Ability to understand and work across a wide range of cultural contexts
- Competence in API technology deals is a plus