Customer Care Coordinator - Work From Home

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Capital One. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. We’re looking for dynamic, energetic people, who are full of ideas, dare to be different and offer our customers world-class support. As a Customer Care Coordinator in Auto Servicing, you are the voice of our company and the key to our customers' success. You'll be the first line of support for general account and payment questions, while also taking on challenging offshore and web-support escalations. Key Impact: - Provide exceptional service for general account and payment questions. - Navigate and resolve complex offshore escalations. - Grow your career into an advanced leadership role as an account advocate. Work Schedule: Monday - Friday from 10AM - 7PM CST.