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انتهت بتاريخ ١ أبريل ٢٠٢٦
Customer Success Representative
وصف الوظيفة
Develops Healthy Customer Relationship. Acts as a Customer Advocate and point of contact. Upsell services and products with the brand image and achieves expansion targets.
المسؤوليات
- Review customer complaints and seek to improve experience
- Achieve financial target based on customer retention
- Conduct periodic touch points to measure satisfaction
- Work with internal cross-functional counterparts
- Maintain customer satisfaction by removing roadblocks
- Collaborate with peers to share best practices
المؤهلات
- 1-3 years experience as CSM, Account Manager or Sales roles in the tech field