انتهت صلاحية هذا الإعلان الوظيفي
انتهت بتاريخ ١ أبريل ٢٠٢٦
وصف الوظيفة
Plays a critical role in ensuring Bamboo Health’s customers achieve measurable value. Focuses on executing scalable engagement, retention, and education programs.
المسؤوليات
- Execute Tier 3 customer retention and engagement strategies
- Manage ongoing customer communications including email campaigns and webinars
- Monitor customer health and engagement metrics
- Collaborate with internal teams to resolve customer issues
- Identify up-sell and cross-sell opportunities
المؤهلات
- 3–5 years of experience in Customer Success, Account Management, or related roles
- Strong communication and interpersonal skills
- Experience using CRM and customer success platforms
- Comfort using or learning AI-supported tools