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After-Sales Service Manager | Chtouka Ait Baha - Agadir (Morocco)
وصف الوظيفة
You will be responsible for providing high-level technical support to customers, managing after-sales service cases, handling complaints, and contributing to the continuous improvement of products.
المسؤوليات
- Provide on-site technical support to customers
- Manage after-sales service cases (scheduling visits, writing reports)
- Handle customer complaints with responsiveness
- Provide technical support to the sales department
- Participate in commercial prospecting
- Collaborate with internal departments to improve quality
المؤهلات
- Education: Technician or Engineer
- Minimum 3 years in a nursery, vegetable production, or sales role
- Driver's License (Class B) Required