انتهت صلاحية هذا الإعلان الوظيفي
انتهت بتاريخ ١ أبريل ٢٠٢٦
Intake-Mail Representative (REMOTE)
وصف الوظيفة
The Intake-Mail Representative is responsible for providing support to the Loan Administration Support Department by reviewing, distributing, and processing incoming correspondence. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.
المسؤوليات
- Sorts all incoming correspondence (hard copy mail and emails) received by internal and external customers.
- Performs initial review of items to determine proper next steps for resolution.
- Distribution of customer requests to appropriate internal business units for handling and resolution.
- Completes a full review of Loan Admin Support requests to determine validity.
- Identifies and sets up Loan Admin Support requests within the workflow system.
- Responsible for rejecting requests that do not meet submission requirements.
- Processes incoming and returned hard copy mail daily.
المؤهلات
- High school diploma or GED required.
- One (1) to three (3) years' administrative experience in a professional environment, financial services industry preferred.
- Knowledge of Microsoft Office Suite required.