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Customer Success Managers (CSM) - MEA
وصف الوظيفة
AVEVA is a global leader in industrial software. The Customer Success Manager is responsible for managing existing accounts, ensuring the customer’s success and their perceived value of the AVEVA software set.
المسؤوليات
- Establish relationships and educate customers on AVEVA resources.
- Identify and prioritize PI rollout and define Enterprise Roadmaps.
- Define Success Plans and drive adoption for strategic AVEVA software.
- Identify new business opportunities and team up with Sales to generate revenue.
المؤهلات
- 7+ years’ experience in similar roles.
- Strong presentation skills on AVEVA core technologies or similar products (PI System, PIMS).
- Experience with project and program management methodology.
- Effective use of CRM systems (Salesforce), Office 365, and PowerBI.
- Language Requirement(s): Arabic, English.