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انتهت بتاريخ ١ أبريل ٢٠٢٦
وصف الوظيفة
The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.
المسؤوليات
- Achieve specific sales targets and maximize sale opportunities
- Use script and/or probing techniques to determine customer needs
- Maintain broad knowledge of products, pricing, promotions, and procedures
- Handle inbound inquiries via phone, email, and chat
- Actively listen to customer needs and identify pain points
- Answer billing questions by talking through components of customer accounts
المؤهلات
- Minimum of high school diploma with 3 to 6 months of sales experience is preferred
- Excellent communication, interpersonal, and negotiation skills
- Ability to fluently communicate in the required language of support
- Basic computer navigation skills and PC Knowledge