انتهت صلاحية هذا الإعلان الوظيفي
انتهت بتاريخ ٢٩ مارس ٢٠٢٦
وصف الوظيفة
Are you a refined hospitality professional with a passion for luxury service and personalized guest experiences? We are looking for a Club Floor Manager who will lead Club Floor and Club Lounge operations, ensuring the highest standards of service, exclusivity, and guest satisfaction.
المسؤوليات
- Managing end-to-end operations of the Club Floor and Club Lounge.
- Delivering a personalized, luxury experience to Club Floor guests at every touchpoint.
- Leading, coaching, and developing the Club Floor team to consistently exceed guest expectations.
- Ensuring seamless check-in, check-out, and concierge-style services for Club guests.
- Overseeing Club Lounge services including breakfast, afternoon refreshments, and evening cocktails.
- Handling VIP arrivals, special requests, guest preferences, and service recovery.
المؤهلات
- Proven experience as a Club Floor Manager, Guest Relations Manager, or Front Office Manager, preferably in a luxury or 5-star hotel.
- Strong leadership and people-management skills.
- Excellent guest engagement and problem-solving abilities.
- Fluent in English; Arabic and/or additional European languages will be an advantage.
- High standards of grooming, professionalism, and attention to detail.
- Relevant hospitality qualifications will be an advantage.