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VIP Account Manager
وصف الوظيفة
FanDuel Group is looking for a VIP Account Manager to manage a portfolio of high-net-worth customers for our online casino and sportsbook. The role involves building strong relationships, offering tailored rewards, and providing an excellent experience while ensuring compliance with responsible gaming protocols.
المسؤوليات
- Manage a portfolio of FanDuel customers
- Provide enhanced proactive service to encourage loyalty
- Collect and document customer profiles
- Develop relationships and offer tailored rewards
- Meet and host VIPs at hospitality events
المؤهلات
- Minimum 2 years of experience in high end customer service
- Knowledge of online gaming industry essential
- Excellent analytical skills and experience with Excel