Help Desk Specialist

MultiCultural Radio Broadcasting, Inc. is a dynamic broadcast media company headquartered in New York, New York, United States. With a strong presence in the industry, it has been delivering engaging and diverse content that caters to a multicultural audience. The central office is located at 27 William Street, 11th Floor, in the heart of New York City. The company values diversity, community connection, and exceptional service in providing quality broadcasting to its listeners. Role Description This is a full-time, on-site role located in Bellingham, WA, for a Help Desk Specialist. The Help Desk Specialist will be responsible for resolving technical issues through troubleshooting and providing user support for desktop computers and associated systems. The candidate will address inquiries, follow up to ensure resolution, and maintain detailed records of customer interactions. Additional duties include assisting with technical support and contributing to a seamless user experience.