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انتهت بتاريخ ٢٨ مارس ٢٠٢٦
Business Systems Support Specialist
وصف الوظيفة
We are looking for Business Systems Support Specialist to enhance the client Global IT Team with a presence in Sharjah for the UAE business, focusing on providing day-to-day support to staff. Will also be working with the IT Team to implement enhancements and systems across the group with primary focus on HubSpot.
المسؤوليات
- Support key systems including Business Central, Xero, HubSpot, WordPress, SharePoint, Azure/365, and Reporting.
- Translate business requirements into actionable IT technical specifications.
- Maintain support and job boards, including ticket and project task management.
- Generate and manage user, group, application, and email accounts in Hybrid AD environment.
- Follow IT Change Management and Testing procedures.
- Train and support users on main business systems.
- Work on technology projects and enhancements such as HubSpot and Payroll.
المؤهلات
- Degree in IT related disciplines.
- 5 years’ experience providing IT in Professional Services, Managed Service Provider or Manufacturing organization.
- Experience supporting and enhancing CRMs (HubSpot) or ERPs (Dynamics/Business Central).
- Experience in business analytics, notably with SQL and Power BI.
- Experience supporting Finance and Payroll systems (Xero).
- Experience providing front line support in Microsoft Office/Azure and Networking systems.