انتهت صلاحية هذا الإعلان الوظيفي
انتهت بتاريخ ٢ أبريل ٢٠٢٦
وصف الوظيفة
Rockstar is recruiting for a venture-backed energy and ESG data platform built for commercial real estate owners and operators. The client is seeking to hire an experienced Client Success Manager to lead strategic relationships, drive adoption of the platform, and ensure long-term client satisfaction and retention.
المسؤوليات
- Deliver best-in-class retention (95%+ gross revenue retention)
- Lead quarterly business reviews with executive stakeholders and asset managers
- Grow stakeholder relationships with 2+ key stakeholders per client
- Increase product adoption (goal of 60%+ multi-product adoption)
- Serve as a strategic advisor to clients on operational and ESG priorities
المؤهلات
- 4+ years in customer success, account management, or other client-facing SaaS roles
- Strong track record of driving retention, adoption, and measurable client value
- Skilled at building relationships with senior and executive stakeholders
- Excellent communication and presentation abilities
- Strategic thinker with a data-driven mindset
- Comfortable in fast-paced, high-growth environments