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Head of Customer Success (Remote from Lithuania)
وصف الوظيفة
Strategic leadership of the global customer experience function, managing onboarding to post-sales support. Fully remote role.
المسؤوليات
- Lead and manage the customer success function
- Establish scalable strategies and KPIs
- Oversee post-sales operations and onboarding
- Collaborate cross-functionally to support growth
المؤهلات
- Minimum 5 years of experience in customer success roles
- 2 years in a leadership capacity
- E-commerce operations background
- Ability to lead remote teams