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انتهت بتاريخ ١ أبريل ٢٠٢٦
وصف الوظيفة
We operate in the construction and residential/commercial contracting sector. This role supports client-facing operations by managing inbound/outbound communications, appointment scheduling, and lead qualification for field teams. The position is fully remote.
المسؤوليات
- Handle high-volume inbound and outbound calls
- Qualify leads and schedule inspections
- Update and maintain customer records in CRM
- Resolve routine customer inquiries about estimates and billing
المؤهلات
- Proven experience in a remote call center
- Experience with CRM or ticketing platforms
- Familiarity with cloud-based contact center tools