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Product Delivery Manager
وصف الوظيفة
Product Delivery Manager is primarily responsible for implementing Talentera (Bayt.com's Applicant Tracking Solution) for new clients. They deliver solutions based on the agreed-upon scope of work by providing top-notch technical services. Product Delivery Managers are also expected to support any post-implementation issues and to address technical queries from clients.
المسؤوليات
- Act as a technical liaison between the company and the client
- Analyze tender/RFP requirements
- Answer technical, functional, and security questions
- Identify new opportunities with existing clients
- Gather requirements, implement, and deliver solutions
- Take ownership of critical incidents
- Work with Relationship Managers on post-sale strategies
- Conduct regular technical training for clients
- Set up, administer, and configure solutions
المؤهلات
- 3+ years proven experience working as a Technical Account Manager or similar role
- Solid technical background with hands-on experience in SaaS
- Familiarity with software lifecycle and SDLC phases
- BS in Computer Science or relevant fields
- Fluent in English and Arabic