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Field Service Engineer – ABB Power Management System
وصف الوظيفة
At ABB, we help industries outrun - leaner and cleaner. As a global market leader, we’ll give you what you need to make it happen. You will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance.
المسؤوليات
- Performing complex field service tasks, identifies technical problems, and makes analysis through remote or on-site activity.
- Troubleshoot Equipment/Process failures and requests proactive corrective actions.
- Planning and preparing site work for larger project team and managing related subcontractors at site.
- Contributing to customer satisfaction by planning and executing service work.
- Ensuring customer retention by delivering superior customer experience.
- Taking actions to identify new service business opportunities for ABB.
- Coaching technicians and engineers and supervising complex site activities.
المؤهلات
- Graduate Engineer in instrumentation, Electrical or Equivalent Engineering degree.
- Minimum 5 years’ experience in ABB system 800xA power management system (PMS) with Integration of IEC61850 Devices, application development with PMS specific libraries.