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Senior Engineer Infra National Carrier Services
وصف الوظيفة
Responsible for managing and running 24/7 Carrier Support services domain for Technology Operations as an interface between external Carrier Partners, Business (Customer operations, IT, Commercial units) and Technology Operations.
المسؤوليات
- Oversees the development of the solution design and the functional design specifications
- Manages and resolves intra- and inter-release dependencies
- Manage the efficient daily operations and maintenance of the IT services using ITIL principles
- Maintain SLA and High Availability as per existing business requirements
- Participate in the development of platform specific security standards
- Review the documentation of Business Contingency Planning
- Implement quality control measures for service assurance
- Liaison with internal du departments, teams, vendors, and suppliers
المؤهلات
- BSC of engineering in telecommunication
- Minimum 10-15 years of experience in telecommunications / hi-tech industry
- Minimum 10 years of experience as managerial roles in telecommunications industry
- Minimum 10 years of experience in managing large scale operational organization
- Minimum 5 years of experience handling international customer & consortium operations & smart hands